For 24-hour IT technical support (including problems with the site, or accessing or using modules) call 1300 85 45 11.

For other enquiries, call us on the same number during business hours Monday to Friday, or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We'll respond as quickly as we can, and we welcome your questions and feedback.  

How our modules work

1. Each module contains a series of screens. To move through the module you will need to read the text (which may include links to relevant documents) on each page and then click NEXT, until the module is completed. You may also have activities to complete.

2. When you click on a link (these will appear in blue), for example to a case or an appendix, you will be taken to another page. Close the window when you have finished reading that page and you will return to your previous place in the module. Please note that if a case name is not blue it indicates that the case is not available in electronic format.

3. Generally, you have 14 days in which to complete the module. If you elect to come back to the module it will be clearly marked at what point you are up to. You will receive a certificate when you have completed the module.

You cannot print the module out, but you will be able to print linked material, such as summaries, cases and other material.

Contact us for a copy of our user guide, which will be available online soon.